Straight answers about your documents and Identral.

Identral is a personal identity and document workspace. It helps you store documents, extract useful details, organise reusable information, review document issues, create controlled share links, and use focused AI tools for document, education, travel, and career tasks.

No. The product is designed around familiar actions such as uploading a file, reviewing extracted fields, editing your vault, and selecting documents to share.

The current uploader accepts PDF, JPG, and PNG files up to 10 MB each. Identral has structured extraction for passports, resumes or CVs, national IDs, certificates, and general personal documents.

No. Quality, expiry, consistency, and AI analysis results are practical review aids. They are not an official identity verification, legal decision, immigration decision, or guarantee that an application will be accepted.

Yes. You can review and edit stored information. Where a field has more than one valid value, the vault can retain alternate values rather than forcing a single answer.

You select the documents to include, create a link with an expiry and access limit, and send that link yourself. Active links can be monitored and revoked from your dashboard.

Current advisor tools include document summaries, resume building and refinement, cover-letter drafts, travel statements of purpose, and letters of explanation. All generated material should be reviewed before use.

No. AI output can be incomplete or mistaken, and requirements can change. Review generated content and confirm important legal, immigration, education, or employment requirements with the relevant authority or qualified professional.

Yes. An account is required to use the private vault, upload documents, access personalized tools, and manage share links.

Public pricing has not been finalized. You can create an account to explore the currently available product. Any future paid terms will be shown clearly before you are charged.

The current application hashes account passwords, checks authentication on protected API routes, limits upload size and file type, and keeps secrets in environment variables. Avoid sharing your account credentials and revoke links you no longer need.

Visit the Help Centre for common guidance or use the contact form to send a support request. Include what you were trying to do and the error shown, but never send your password or sensitive document contents.