For professional practices

Run every client document workflow from one portfolio

Give consultants, agents, brokers, accountants, solicitors, and advisers a shared workspace for requests, readiness, review, deadlines, and case history.

Identral Professional

Client document operations

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The challenge

Document work gets harder when the context is scattered.

  • Client documents are scattered across email, chat, and folders
  • Teams cannot see readiness across every active case
  • Document conversations lose context and auditability
The outcome

A more prepared way forward.

  • A live portfolio of clients, cases, and outstanding work
  • Intelligent requests that reuse documents already in the client vault
  • A shared record of documents, tasks, messages, and deadlines
Workspace anatomy

Portfolio first—not another document library.

The primary screen answers which client needs attention, why, and what should happen next.

01

Portfolio

Client list with readiness colour, overdue tasks, active applications, and next deadline.

02

Documents

Every required file with verified, pending, expired, missing, or correction-needed status.

03

Tasks

A shared board where client and professional see the same owner, due date, and outcome.

04

Messages

Contextual threads anchored to the document or request they concern.

05

Timeline

A chronological record of uploads, requests, reviews, decisions, signatures, and access.

06

Case briefing

A concise status, last-action, gap, and deadline summary when the case is reopened.

Professional sectors

Configured for repeatable, document-intensive client work.

The shared workspace model stays consistent while application templates, compliance exports, deadlines, and terminology adapt to the practice.

Immigration consultants

Visa, permit, residency, renewal, and regulated case files

Education agents

Admissions, study permits, academic evidence, and multi-party cases

Mortgage brokers

Identity, income, property, lender, and affordability documents

Accountants

Client records, supporting evidence, requests, and retained case history

Solicitors

Document review, external participants, signatures, and auditability

Financial advisers

Client onboarding, suitability evidence, identity, and controlled sharing

Complete capability map

The Professional workspace from first client to agency scale.

Explore the complete set of connected tools, workspaces, checks, document operations, and collaboration capabilities.

Portfolio2 capabilities

Live document sharing

Allow professionals and their client the ability to share documents live and make changes and necesarry corrections.

Client portfolio dashboard

See every client, active application, readiness signal, overdue task, document issue, and next deadline from one screen.

Onboarding1 capabilities

Client invite flow

Invite a client by email so their new or existing Identral profile connects directly to the professional workspace.

Readiness1 capabilities

Application readiness score

Show per-client, per-application completeness with a clear gap list beneath the score.

Requests1 capabilities

Intelligent document requests

Compare requirements against the existing client vault and request only missing, expired, or unsuitable items.

Templates1 capabilities

Application template builder

Save repeatable requirement sets for common visa, admission, mortgage, accounting, or legal workflows.

Collaboration4 capabilities

Two-way document workflow

Move from request to upload, review, approval, correction, and completion without leaving the workspace.

Live document review

Let professional and client inspect the same document with highlights, annotations, and review context.

Document-anchored messaging

Attach conversations to the document or request they concern instead of losing context in a general chat thread.

Multi-party workspaces

Support cases involving a client and multiple scoped professionals while keeping responsibilities and access visible.

Completion1 capabilities

E-signature requests

Request and capture timestamped signatures inside the case rather than moving the document to a disconnected tool.

Compliance3 capabilities

Compliance export

Produce a complete case record containing documents, messages, tasks, and audit history for retention or review.

Activity and audit timeline

Keep every upload, request, review, permission change, and case action in chronological order.

Policy acknowledgement

Issue version-tracked professional or client documents that require a timestamped acknowledgement.

Tasks1 capabilities

Shared task board

Give professional and client the same task list with owners, due dates, and overdue visibility.

Intelligence1 capabilities

AI case summary

Brief the professional on current status, last actions, outstanding items, and upcoming deadlines when reopening a case.

Monitoring1 capabilities

SLA and deadline monitoring

Track expected case-stage duration, appointments, and deadlines, then alert when action is overdue.

External access1 capabilities

Magic links

Invite an external lawyer, reviewer, or participant to review or sign without creating a full Identral account.

Agency1 capabilities

White-label client portal

Let agencies present the client-facing workspace with approved practice branding and team management.

A connected workflow

Start with information that already exists.

01

Invite or connect the client

02

Open a case from an application template

03

Match existing documents and request the gaps

04

Review, collaborate, and export the completed record

Choose your Identral layer

Run the next client case in one connected workspace.

Talk to Identral about the plan and workflows your team needs.