Professional · Manage client work

One live workspace for every document-intensive client case

Identral Professional is designed for immigration consultants, education agents, mortgage brokers, accountants, solicitors, and advisers. Its portfolio-first workspace connects every client to structured document requests, shared tasks, contextual messages, and a permanent activity timeline.

Identral feature07

Professional

The problem

Consultants reconstruct case status from email, WhatsApp, spreadsheets, and folders while clients repeatedly resend the same documents.

What changes
  • 01See every client and case status in one portfolio
  • 02Keep communication attached to the document it concerns
  • 03Give clients scoped access without password sharing
One shared architecture

Intelligence, collaboration, and workflow stay connected.

Each product layer uses the same document profile, validation, template, and workspace foundations—so information can move with permission instead of being collected from scratch.

Where it fits

Practical professional workflows.

The capability is designed as part of an end-to-end document outcome, not as an isolated tool.

01

Immigration case

Match a client profile against a saved application template and request the gaps.

02

Education application

Coordinate student, agent, and supporting document review in one case.

03

Mortgage file

Keep identity, income, property, requests, and decisions connected to the client record.

Connected capabilities

What surrounds this feature in Identral Professional.

These related capabilities share the same person, documents, permissions, and history.

Portfolio2 capabilities

Live document sharing

Allow professionals and their client the ability to share documents live and make changes and necesarry corrections.

Client portfolio dashboard

See every client, active application, readiness signal, overdue task, document issue, and next deadline from one screen.

Onboarding1 capabilities

Client invite flow

Invite a client by email so their new or existing Identral profile connects directly to the professional workspace.

Readiness1 capabilities

Application readiness score

Show per-client, per-application completeness with a clear gap list beneath the score.

Requests1 capabilities

Intelligent document requests

Compare requirements against the existing client vault and request only missing, expired, or unsuitable items.

Templates1 capabilities

Application template builder

Save repeatable requirement sets for common visa, admission, mortgage, accounting, or legal workflows.

Collaboration1 capabilities

Two-way document workflow

Move from request to upload, review, approval, correction, and completion without leaving the workspace.

Completion1 capabilities

E-signature requests

Request and capture timestamped signatures inside the case rather than moving the document to a disconnected tool.

The workflow

How manage client work works.

01

Invite or connect a client

02

Create a case from a reusable template

03

Request and review required documents

04

Track tasks, messages, deadlines, and activity together

Questions

Before you begin.

Identral is a document intelligence and collaboration platform with three connected layers: reusable profiles for individuals, client document workspaces for professional practices, and people-document operations for organisations.

Choose your Identral layer

Put manage client work to work.

Talk to the team about Identral Professional and the workflow your team needs.